Privacy Policy

We (Marion Tourrette) are committed to protecting your privacy. This privacy notice discloses the privacy practices for the Website https://mariontourrette.com

What personal data we collect and why we collect it

On this Website, we collect information that you provide to us directly. For example, we collect information when you fill out a form, request a demo, subscribe to our email newsletter, download content (e.g. guides and whitepapers). Such personally identifiable information may include your name, email address, company name, phone number,  purchase information, personal account preferences, and any other requested information which you choose to provide.

We automatically collect non-personally identifiable information when you access this website. This information may include, but is not limited to, internet protocol (IP) addresses, referring/exit pages, date/time stamp, pages viewed.

We use this collected information solely internally for the following purposes: to respond to your inquiries and fulfill your requests, such as to send you requested materials and newsletters, as well as information regarding our products and services, and to gauge website traffic and enhance your experience on our site. We take precautions to protect your information and we will not share, sell or rent your information to any third party outside of our organisation.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We will also store comments or reviews, if you choose to leave them.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
  • We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Payments

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.

We’ll use this information for purposes, such as, to:

  • Send you information about your account and order.
  • Respond to your requests.
  • Process payments and prevent fraud.
  • Set up your account for our store.
  • Comply with any legal obligations we have, such as calculating taxes.
  • Improve our store offerings.
  • Send you marketing messages, if you choose to receive them.
  • If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

We also accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent.
  • Customer information like your name, email address, and billing and shipping information.
  • Our team members have access to this information to help fulfil orders, process refunds and support you.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Web analytics tools

We may use web analytics tools such as Google Analytics to measure and collect visitor information.

How long we retain data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Accessing Your Personal Information

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you would like to access your personal information, please email us at contact@mariontourrette.com so that we may respond to your request.

You can opt out of receiving marketing messages from us at any time by unsubscribing through the unsubscribe or opt-out link in an email, or by sending an email to contact@mariontourrette.com

Changes to this Privacy Policy

We periodically update this Privacy Policy and will post any privacy policy changes on this page. If the changes are significant, we will inform you by sending you an email notification.

If you do not agree with the data practices described in this Privacy Policy, you should not use the Website.

Contacting us

Your privacy is very important to us. If you have any questions about this Privacy Policy and would like further information, please contact us by email at contact@mariontourrette.com

Last Modified: 12 November 2020